For your assurance that returned merchandise is received at DogClothingAndMore.Com safely, we suggest you send returns via United States Postal Service, UPS or Federal Express with insured delivery. We do not pay return shipping. Please e-mail us at service@dogclothingandmore.com to let us know of your intent to return an item(s) in order to insure that your return can be processed correctly. We will issue a Return Authorization number by return e-mail.

DogClothingAndMore.Com is always concerned about your satisfaction. However, we regret that dog apparel, personalized items, books, videos, and special order items cannot be returned to us unless there is a defect in workmanship in which case we will replace an identical product.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

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